CLIENT SUPPORT / PBONADWORKS
Submit a request
GOHIGHLEVEL FORM EMBED
Paste your GoHighLevel form embed code in this block.
Please include screenshots or a screen recording if something looks broken. It helps us fix it faster.
What to send us
01 / Report a bug
Tell us what is not working and what you expected to happen.
02 / Request a change
Tell us what you would like changed in your system.
03 / Add or remove a user
Send us the person’s name, email, and the access they need.
04 / Billing question
Ask us about an invoice, payment, or charge you do not recognize.
05 / How-to help
Tell us what you are trying to do, and we will walk you through it.
For urgent issues
If something is down and patients are affected, please text 480-244-3117 instead of submitting a form.
What happens next
01
You submit the request.
02
We confirm receipt and start work.
03
We update you when it is resolved.
Frequently asked questions
How fast will you respond?
We respond to most requests within one business day. Urgent issues affecting patients should be handled by phone or text.
Can I email instead?
Please use the request form so our team has the details in one place and can respond faster.
Who sees my request?
The PbonAdworks support team sees your request. A real person reviews it and follows up with you.
What if it is an emergency?
If your system is down and patients are affected, text or call [PHONE NUMBER PLACEHOLDER] instead of using the form.